Shipping policy
Shipping Policy
Thank you for shopping with Zoomeroo!
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times are:
- United States: 7–15 business days
- Canada: 7–20 business days
- International: 10–30 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.
Order Tracking
Tracking information will be provided once your order has shipped. Please allow several days for tracking updates to appear after shipment.
Delays
While we work hard to ensure timely delivery, occasional delays may occur. We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us through our Contact page and we will work with you to resolve the issue.
Questions
If you have any questions regarding shipping, please contact us and we will be happy to help.